For an European software company with a broad expertise in all areas of IT – from classic software development and IT consulting to AI applications and IT security, we are looking for an experienced Data Administrator - 2nd Level Application IT Supporter for Branch Merchandise Management System (BMMS) (m/w/d).
Your tasks:
Providing the 2nd level application support in monitoring, analysing and troubleshooting tickets for the systems in the area of Branch Merchandise Management System
Checking and processing tickets in the company`s internal ticket system (IT4YOU)
Holding and checking of incoming tickets according to service times
Standard cases and complex analysis/consultation with stakeholders
Dispatching activities – planning and scheduling tickets
Data checking in the system/database
Checking on status data transfer overnight/morning
Communication towards country/stakeholders
Your profile:
Minimum formal education/degree in Information Technology, Computer Science, or any other IT related field is a nice to have
Strong knowledge of SQL DB & Statement - SQL Sintax and Statements
Understanding of operating systems like Unix and programming languages can also be beneficial
SQL interface experience or some other system interface experience is necessary
Experience with working with large data volumes
Analytical skills
Proficiency in German and English is required
Are you interested in the position? Looking forward to receiving your updated CV. Thank you.
